Shipping and Refund Policies

Below are the shipping methods available from Butters-N-Bars

Shipping Rates within the US, GU, Puerto Rico,VI, AK and APO/AE addresses can be calculated by clicking the 'apply' button on the checkout page.

Orders will ship via USPS or UPS

If you require Express (overnight) shipping please contact me before ordering for a shipping quote.

*All Shipping Rates are subject to change without prior notice.

Please Note Processing Times may Vary Under Uncontrollable Circumstances such as inclement weather and orders that qualify for free shipping are subject to "ground" shipping rules

WE ARE TEMPORARILY EXPERIENCING SOME TRANSITIONAL ISSUES WITHIN OUR SHIPPING DEPARTMENT. YOUR PATIENCE IS IMMENSELY APPRECIATED AS WE WORK THROUGH THIS- PLEASE NOTE SOME PROCESSING DELAYS MAY OCCUR

Unfortunately we are only processing international shipment to CANADA and we apologize for the inconvenience this may have caused

Order Processing:

Here at Butters-N-Bars we strive to maintain levels of excellence by handmaking, packaging, and processing each and every single product manufactured by us.

All orders are made as soon as the order is processed and for that reason we ask our customers to allow 1-4 business days for order fulfillment depending on volume of incoming orders

In the event that there is a delay due to volume of orders, customs and receiving, or otherwise orders ship in the order received

You get the freshest hand made skin and hair care products available because each butter is made to demand. No extended shelf lives means the highest quality products delivered to your door immediately after production!!

Butters-N-Bars gives 'Only the Best', we guarantee it.

Please email us at "sales@butters-n-bars.com" to request other carriers or express delivery(please note additional charges will apply).

APO FPO orders are welcome

Butters-N-Bars is not responsible for returned parcels or parcels not received because of address mistakes on the part of the customer, nor are we responsible for courier mistakes or loss or damages because of negligence on the part of the courier. These matters must be taken up with the courier directly and each customer receives valid USPS or Fedex tracking information.

*EFFECTIVE IMMEDIATELY*

Any parcel returned by the courier due to failure to pick up or address mistakes on the part of the customer will entail an automatic refund of the purchase price less shipping charges and are subject to a 15% restocking fee.

Any shipping error made on the part of Butters-N-Bars will entail a reshipment at no cost to the recipient.

Butters-N-Bars is not liable per these policies for loss incurred in package transit we will reship if the customer agrees to pay shipping charge for the new shipment nor is Butters-N-Bars to be held liable for any lost, damaged, or 'undelivered' parcel that is indicated as "delivered' by confirmed trackable information(i.e. customer tracking number).

*Special note- if a parcel is damaged due to poor packaging, or if an item is missing from your order, or if you are sent the incorrect item.

Butters-N-Bars will always reship once reasonable proof of damage is provided by the customer.

Any damages with an order or missing/incorrect items must be reported within 2 days of order receipt.

REFUND POLICIES Refunds are issued in the event that a product is unavailable, arrives damaged, etc If for some reason you are not satisfied with your purchase a refund may be requested within 7 days of receipt(based on tracking information) of the order. You must return the unused, unopened item (s) to Butters-N-Bars following the return instructions on the website

As always feel free to contact us with any questions regarding our policies.