Returns and Exchanges

Butters-N-Bars guarantees your complete satisfaction with every purchase of our Shea butter and Black Soap products.

If you are not 100% pleased with your purchase, please notify us within 7 business days from time of receipt of your order for a replacement shipment or a refund less shipping charges.

You may return or exchange only in accordance with Butters-N-Bars' return policy in effect on the date of the invoice or acknowledgment.

ANY ORDER RECEIVED WITHOUT PRIOR CONSENT WILL BE DISCARDED AND NO REFUND OR EXCHANGE WILL BE ISSUED

Any returns or exchanges will be made in accordance with Butters-N-Bars' exchange policies in effect on the date of the return or exchange.

You must contact us directly at sales@butters-n-bars.com before you attempt to return Product to obtain a Return Authorization Number for you to include with your return.

Please include your order number with your email.

You must return Product to us in their original or equivalent packaging.

You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. You will be credited the full amount paid for the item(s) return upon receipt.

(Refund does not include shipping cost)

Ship returns to:

Returns:Butters-N-Bars

c/o Sharika Chaney

7131 Shannon Rd

Verona, PA 15147